Two ways, your kitchen.

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The Private Chef

Booking & Cancellation

Every private-chef evening is planned around you alone. When we confirm your date, the kitchen, the team and the sourcing are reserved for your table — so our terms follow the standard of the world’s private houses, clear and courteous.

Securing your date

A deposit of 35% of the estimated cost confirms your date, with the balance due ten weeks before the evening. For peak winter dates — the festive period (20 December–3 January), the February high season (7–28 February) and Easter week — we may ask for full payment to secure the booking. Bookings made inside ten weeks are settled in full at the time of booking.

If your plans change

We would always rather move an evening than lose it, and an alternative date is offered wherever possible. If you must cancel, the amount we retain rises as the evening draws closer and the date has been held for you:

• More than 10 weeks before — we retain the 35% deposit; anything beyond it is returned, or carried in full to a new date.
• Between 10 and 8 weeks before — we retain 50% of the total.
• Between 8 and 4 weeks before — we retain 75% of the total.
• Within 4 weeks — the booking is non-refundable, though we will still do our utmost to find you another date.

Fill the fridge

Ready meals ordered online are cooked fresh to order and are non-refundable once purchased. If anything arrives not as it should, tell us and we will put it right.

If circumstances change on our side

In the rare event we cannot cook for you — a matter of illness, say — you may choose another date, or a full return of your payment, without question.

Your booking is looked after by Marián directly — marian@private-chef.ch