Legal Notice

Privacy Policy — Private Chef by Marian Podola

Private Chef by Marian Podola (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website and when you interact with our services (e.g., enquiries, bookings, purchases, cooking classes, private dining experiences).

This website is not intended for children and we do not knowingly collect data relating to children.

Last updated: 11 November 2025

1. Important information and who we are

1.1 Purpose of this Privacy Policy

This Policy tells you how we process personal data you provide or that we collect when you:

• make an enquiry or booking for a private-chef service, cooking class or event;

• purchase products or services from us;

• sign up to a newsletter or marketing updates; or

• take part in a competition, survey or promotion.

Please read this Policy together with any other privacy notices we may provide on specific occasions. This Policy supplements those notices.

1.2 Controller

The data controller is:

Private Chef by Marian Podola
Furi 151, 3920 Zermatt, Switzerland

For the purposes of this Policy, references to “we”, “us” or “our” mean Private Chef by Marian Podola (a sole-trader business).

We may appoint external processors (e.g., payment, booking or email providers) who act on our instructions.

1.3 Contact details

Email: marian@private-chef.ch
Postal: Private Chef by Marian Podola, Furi 151, 3920 Zermatt, Switzerland
Telephone: [add number if you wish it to be public]

Supervisory authority (Switzerland): You may lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC). We would appreciate the chance to address your concerns first—please contact us.

If you are located in the EEA/UK, you also have the right to complain to your local data protection authority.

1.4 Changes to this Policy and your duty to inform us

We may update this Policy from time to time. Please keep us informed if your personal data changes.

1.5 Third-party links

Our website may include links to third-party sites, plug-ins and applications. We are not responsible for their privacy practices. We recommend you read their privacy policies.

2. The data we collect about you

“Personal data” means any information that identifies you.

We may collect, use, store and transfer:

• Identity Data: first name, last name, title.

• Contact Data: billing/delivery address, email, telephone numbers.

• Financial Data: payment card details (processed by our payment providers).

• Transaction Data: payments, purchases, bookings/reservations, order history.

• Technical Data: IP address, login data, browser type/version, time zone, plug-ins, OS, device identifiers, and similar.

• Usage Data: information about how you use our site and services.

• Marketing & Communications Data: preferences for receiving marketing and your communication preferences.

• Special Category Data (limited): only if you voluntarily provide dietary/health information relevant to a booking (e.g., allergies). We minimise and protect such data.

We also create Aggregated Data (e.g., statistics) that does not identify you.

We do not collect information about criminal convictions.

3. How we collect personal data

• Direct interactions: forms, emails, phone calls, messages and in-person interactions for enquiries, bookings, purchases, feedback, surveys, competitions.

• Automated technologies: cookies and similar technologies collect Technical/Usage Data (see Cookies section).

• Third parties:

  • booking platforms (if used) may share Identity/Contact/Reservation data;

  • payment/delivery providers may share Contact/Financial/Transaction data;

  • analytics and email services may provide Technical/Usage/Communication data.

4. How we use your personal data (lawful bases)

We will only use your data when the law allows. Most commonly:

• Contract: to provide the services you request (e.g., process bookings, prepare events).

• Legitimate interests: to run and improve our business, communicate with you about your booking, recover debts, keep our website secure, understand how customers use our services, and develop offerings—balanced against your rights.

• Legal obligation: to comply with accounting, tax, and other legal duties.

• Consent: for certain marketing or where required by law. You can withdraw consent at any time.

4.1 Purposes and legal bases (summary)

• Record and manage bookings/enquiries: Identity, Contact, (Special Category where provided) — Contract.

• Process and deliver orders; manage payments; collect debts: Identity, Contact, Financial, Transaction — Contract/Legitimate interests.

• Customer relationship management: updates about your booking, policy/terms changes, reviews/surveys — Contract/Legal obligation/Legitimate interests.

• Competitions/surveys: Identity, Contact, Usage, Marketing — Contract/Legitimate interests.

• Website administration, security, troubleshooting: Identity, Contact, Technical — Legal obligation/Legitimate interests.

• Analytics to improve site/services and marketing: Technical, Usage — Legitimate interests.

• Recommendations/marketing: Identity, Contact, Technical, Usage, Profile — Legitimate interests (or Consent where required).

• Dietary/health requirements for events: limited Special Category Data — processed with your explicit consent and only to meet your requirements.

4.2 Marketing

You’ll receive marketing if you requested information, made a purchase, or otherwise opted in and have not opted out.

4.3 Third-party marketing

We will obtain your opt-in consent before sharing your data with third parties for their marketing.

4.4 Opting out

You can opt out of marketing at any time via the link in our emails or by contacting us. Service communications related to bookings/purchases may continue.

4.5 Change of purpose

We will use your data only for the purposes we collected it for, unless a compatible purpose applies or we are required by law.

5. Disclosures of your personal data

We may share your data with:

• Service providers acting as processors (e.g., booking, payment, IT, hosting, email, analytics, delivery, accountants/auditors);

• Authorities and regulators where required;

• Professional advisers (legal, tax, accounting);

• Business transfers: in case of sale/merger/reorganisation, where the new owner may use your data as set out in this Policy.

All processors must protect your data and may not use it for their own purposes.

6. International transfers

We are based in Switzerland. Some providers may process data outside Switzerland/EEA/UK. Where that happens, we ensure appropriate safeguards (e.g., adequacy decisions, Standard Contractual Clauses and supplementary measures).

7. Data security

We use appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, alteration or disclosure. Access is limited to those with a business need and under confidentiality.

We have breach procedures and will notify you and regulators where legally required.

8. Data retention

We keep personal data only as long as necessary for the purposes collected, including to satisfy legal, accounting or reporting requirements (e.g., Swiss accounting retention). We may anonymise data for research/statistics.

You may ask us to delete your data in certain cases (see rights below).

9. Your legal rights

Subject to applicable law (Swiss nFADP, GDPR/UK GDPR where applicable), you may have the right to:

• Access your personal data;

• Rectification of inaccurate or incomplete data;

• Erasure in certain circumstances;

• Object to processing based on legitimate interests and to direct marketing;

• Restrict processing in certain circumstances;

• Data portability for data you provided where processing is based on consent or contract and is automated;

• Withdraw consent at any time where processing relies on consent.

To exercise your rights, contact us at marian@private-chef.ch.
Normally no fee is required. We may request information to verify identity and to help us respond. We aim to respond within one month (or as allowed by law for complex requests).

Use of Cookies

What are cookies?

Cookies are small text files placed on your device that help websites work and perform analytics/personalisation.

How we use cookies

We use cookies to:

• operate and secure the website;

• understand site usage and improve performance;

• remember preferences; and

• (where applicable) tailor marketing.

If you disable cookies, some parts of the site may not function properly.

Managing cookies

You can control cookies in your browser settings (see your browser’s Help) or visit aboutcookies.org for guidance. Declining cookies may limit functionality.

Cookies used on private-chef.ch (illustrative)

We use analytics cookies to understand how visitors use our site. The following are typical cookies (names and durations may change as providers update their technology):

Learn more about Google’s privacy and cookies on Google’s help pages. If we use other cookies (e.g., for booking widgets or payment), details will be shown in our cookie banner or this Policy.

Changes to this Cookies section

We may update this section to reflect changes in our use of cookies or providers.

Contact

Questions or requests about this Policy or your data?
Email: marian@private-chef.ch
Postal: Private Chef by Marian Podola, Furi 151, 3920 Zermatt, Switzerland